Ticketing

HOW DO I CONTACT TICKETMASTER?

You can contact Ticketmaster via their website by clicking HERE.

Please note that Ticketmaster are not currently operating a phone line for enquiries as their contact centres are closed.

CAN I UPGRADE MY BOOKING TO CAMPING TICKETS?

Please contact Ticketmaster via their website by clicking HERE.

They will be able to assist you with upgrading your tickets, subject to availability.

HOW CAN I ADD ANOTHER TICKET TO MY BOOKING?

Please contact Ticketmaster via their website by clicking HERE.

They will be able to assist you with adding your tickets, subject to availability.

I ROLLED OVER MY TICKETS FROM 2020 AND I NOW NEED TO UPGRADE MY BOOKING FROM UNDER 1 TO CHILD/CHILD TO TEEN/TEEN TO ADULT, HOW DO I DO THIS?

Please contact enquiries@thebigfeastival.com and our team will be able to advise you further.

I AM UNDER 18, CAN I ATTEND WITHOUT AN ADULT?

If the attendees are going to be 17 at the time of the festival, they will need to purchase a Teen tickets. They will need to be accompanied by someone over 18 whilst at the festival and teen tickets cannot be purchased without an adult (over 18) ticket.

I CAN NO LONGER ATTEND, CAN I GET A REFUND?

Whilst we are unable to offer a refund, you are welcome to gift your ticket to a friend or family member if you can no longer attend.

If you have any further question, please email us enquiries@thebigfeastival.com

MY TICKET SAYS THAT IT’S A DAWN/SUNRISE/HIGH NOON/SUNSET/TWILIGHT RELEASE, WHAT DOES THIS MEAN?

This name refers to the current ticket release; it does not limit your access in any way, and you will have all the other benefits of all the other ticket releases.

WILL CAPACITY BE LIMITED IN 2021?

We are continually monitoring the situation and will be limiting the amount of tickets initially available, adjusting this with each step of the road map.

HOW CAN I SPLIT THE COST OF MY TICKETS WITH KLARNA?

To make purchasing tickets to The Big Feastival 2021 as easy as possible we've introduced various schemes that allow you to split the cost of your tickets across individual payments including Klarna. With Klarna you can buy your festival tickets now and pay later with 3 interest-free instalments.

Your #1 ticket payment will be collected when your order is confirmed. The remaining two payments will be automatically collected in 30 and 60 days.

To purchase your tickets through Klarna simply:

Select the type and number of tickets you want

Pick how you'd like your tickets to be delivered to you

On the payment page, select the following option - 'Buy Now, Pay Later with Klarna'

Enter your payment details and continue to Klarna's page

Click here to find out more about Klarna

HOW CAN I PURCHASE A GUARANTEED PLOT/PRE-PITCHED TENT/LUXURY CAMPING TENT?

Please visit the Yurtel Website for more information: https://yurtel.co.uk/pages/events-and-festivals.

Please note that your Weekend Camping Festival tickets are not included. You will need the full Weekend Camping Tickets to stay on site.

HOW CAN I PURCHASE A VIP PASS?

When available, VIP’s can be purchased here

CAMPING

DO I NEED TO PURCHASE A PARKING PASS FOR TOWING VEHICLES IF I HAVE PURCHASED A CAMPERVAN PITCH?

You will require a parking pass for any towing vehicles as they will be parked in the general car park and not in the caravan field.

For those with caravans and trailer tents, please note that towing vehicles must be removed from the Campsite and parked in the public car park.

I HAVE A TRAILER TENT, WHAT TICKET DO I NEED TO PURCHASE?

If your tent is to remain on a trailer, then you will need to purchase a camper van pitch alongside your weekend camping tickets.

WHAT TICKETS SHOULD I PURCHASE IF I AM STAYING IN A CAMPERVAN?

You will need to purchase camping tickets with a campervan pitch. You will also need to purchase a parking pass for any towing vehicles.

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