Do I have to print my entry ticket before arrival?

All entry tickets for 2022 are recommended to be saved on a smart device i.e., phone, tablet etc. This means you do not have to worry about physically printing out your ticket ahead of arriving on the farm.

If you are still struggling to download your tickets the week of Big Feastival, please bring your booking reference with you to the Box Office where we will be able to help you further.

How do I contact Ticketmaster?

You can contact Ticketmaster via their website by clicking HERE.

Please note that Ticketmaster are not currently operating a phone line for enquiries.

Can I upgrade my booking to camping tickets?

Please contact Ticketmaster via their website by clicking HERE.

They will be able to assist you with upgrading your tickets, subject to availability.

How can I add another ticket to my booking?

Please contact Ticketmaster via their website by clicking HERE.

They will be able to assist you with adding your tickets, subject to availability.

I am under 18, can I attend without an adult?

If the attendees are going to be aged 13 - 17 at the time of the festival, they will need to purchase a Teen Ticket.

Those aged 16 or 17 must be accompanied by someone over 18 whilst at the festival.

Those aged 15 or younger will need to be accompanied by someone over 21 whilst at the festival.

Please note: Teen Tickets cannot be purchased without an Adult (over 18) Ticket and a maximum of 4 Teens can attend with 1 Adult.

Am I required to show ID to prove my age?

Proof of age may be required by all members on your booking and we reserve the right to refuse entry should you not be able to provide satisfactory ID.

Excepted forms of ID include, but are not limited to: passport, driving licence, national identity card, birth certificate or any Government-approved PASS card.

Do I need to wear my festival wristband all weekend?

Wristbands must be worn by all festival attendees at all times. Failure to do so may see you removed from the event.

I can no longer attend, can I get a refund?

Whilst we are unable to offer a refund, you are welcome to gift your ticket to a friend or family member if you can no longer attend.

If you have any further question, please email us enquiries@thebigfeastival.com

How can I purchase a VIP pass?

VIP passes can be purchased here

Do children need a VIP pass?

All members of your party will need a VIP pass to access the VIP area. The only exception is babes in arms (0-1 year old)

How can I purchase a guaranteed plot/pre-pitched tent/luxury camping tent?

We are delighted to have Yurtel on board to provide boutique, guaranteed plots, pre-pitched tents and, new this year is the Apple Field. A collection of elegant canvas structures, tipis, nylon tents and guaranteed plots to cater for all budgets. Perfectly located next to the village green, with easy access to premium loos, hot showers and parking.

For more information about how to book the above, please visit our ticketing page and scroll down to 'Accommodation upgrades'.

Please note that your Weekend Camping Festival tickets are not included. You will need the full Weekend Camping Tickets to stay on site.

Do I need to purchase a parking pass for towing vehicles if I have purchased a campervan pitch?

If you have purchased a campervan Pitch and have a towing vehicle, one parking permit per towing vehicle is included in the ticket price

For those with caravans and trailer tents, please note that towing vehicles must be removed from the Campsite and parked in the public car park.

I have a trailer tent, what ticket do I need to purchase?

If your tent is to remain on a trailer, then you will need to purchase a campervan pitch alongside your weekend camping tickets.

What tickets should I purchase if I am staying in a campervan?

You will need to purchase camping tickets as well as a campervan pitch.

Anti-tout information

Please be assured that tickets from third-party ticketing websites such as Viagogo, eBay, Facebook and Stubhub, are not sold by us as the event organisers. We do our best to eliminate these tickets being sold on third party ticketing websites however, unfortunately some guests still look to sell their tickets on these platforms.

We do not accept tickets at the event that have been sold via a third-party ticketing website and, if these are flagged on our ticket scanners as not legitimate, you may be refused entry to the festival.

Please note, we cannot guarantee that tickets bought from a third-party website will permit you entry to the festival and we therefore would advise you to retain the tickets you have already purchased to avoid any disappointment on the day of your visit.

Each ticket has a unique QR and/or barcode, which can only be scanned once.

For all ticket purchases, we advise you to go through the official Big Feastival website to ensure a safe purchase.

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